Privacy Policy - AI EdWiBo

This Privacy Policy explains how we collect, use, and share your personal information when you use our services. It also outlines your privacy rights and how we ensure that your data is protected under the law.

We use your personal information to enhance and deliver our services. By using our services, you agree to the collection and use of your information as described in this policy.

Types of Data We Collect

We collect various types of personal data, either directly from you or through third-party providers. This data includes, but is not limited to, the following categories:

Personal Information: This refers to information that can be used to identify you, including your name, email address, physical address, company name (if applicable), and country of residence.
Usage Data: This includes information automatically collected when you interact with our services. It may involve data such as cookies, your browsing activity, device information, and patterns of interaction with our services.
Student Submissions: This encompasses student-written content, which may be in the form of text, PDF, or image files. These submissions are processed through an AI model for assessment purposes and are temporarily retained within the model’s memory for the duration necessary to complete the evaluation process. This data is stored as long as you keep the assessment in your dashboard.

The full details of the information we collect can be found in specific sections of this Privacy Policy or will be provided to you when we request your data. Some information is collected automatically when you use our site (e.g. Usage Data).

Providing personal data may be required for using certain features of our services. If you choose not to provide mandatory information, some services may not be available to you. If you’re ever unsure which information is mandatory, please feel free to reach out to us.

How We Use Cookies and Other Tracking Tools

We use cookies and other tracking tools to enhance your experience and track usage of our website. This helps us improve our services. If third-party services are used on our site, they may also utilise cookies for similar purposes. Our Cookie Policy provides more information on how cookies are used.

If you share someone else’s personal information through our platform, it is your responsibility to ensure that you have their permission to do so.

How We Handle Your Data

We take measures to ensure that your data is secure and protected from unauthorised access or misuse. Data is processed using secure systems and procedures designed to protect your information.

In certain instances, your data may be accessed by authorised personnel involved in the operation and maintenance of our platform. This may include employees responsible for administration, marketing, IT services, or in compliance with legal or regulatory obligations, such as law enforcement requests. All personnel with access to your data are bound by confidentiality agreements and are required to handle your information in accordance with applicable data protection laws.

Legal Grounds for Processing Data

We may process your personal data under one or more of the following conditions:

You have given your explicit consent for a specific purpose.
The data is required to fulfill a contract or pre-contractual agreement.
We are legally obligated to process the data.
Processing is necessary for the public interest or in the exercise of official authority.
The processing serves a legitimate interest of our company or a third party.

If you’re unsure about why your data is being processed, feel free to ask us.

Where We Process Your Data

Your personal data is processed at our offices depending on where you are based, or your data may be transferred to a country outside of your own. We comply with all applicable legal safeguards regarding international data transfers, including transfers outside the European Union.

How Long We Keep Your Data

We only keep your personal data for as long as necessary to achieve the purposes for which it was collected. This means:

Data collected to fulfill a contract is kept until the contract is fully executed.
Data collected for legitimate business purposes is kept as long as needed for those purposes.

Once the retention period ends, your personal data is securely deleted. You may no longer be able to exercise rights like access, correction, or deletion once your data is deleted.

Why We Process Your Data

We collect your data for several reasons, including:

Analytics (such as Google Analytics or Facebook Ads tracking) to monitor website traffic and user behaviour.
Managing communication and sending messages through tools like Mailchimp.

If you would like more information about these processes, please refer to the specific sections of this policy.

Your Privacy Rights

You have several rights regarding the personal data we collect:

Withdraw consent: You can withdraw your consent to data processing at any time.
Object to processing: If we’re processing your data based on legitimate interests or public authority, you can object to this.
File a complaint: If you believe we have mishandled your data, you can lodge a complaint with your local data protection authority.

How to Exercise Your Rights

To exercise any of these rights, contact us using the details provided in this policy. Requests are handled promptly, usually within one month, and there is no charge for exercising your rights.

Additional Information

We may use your personal data for legal purposes, such as in court proceedings or to comply with legal requests from public authorities.

If you would like to know more about how we handle your personal data, feel free to contact us.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we recommend checking it regularly. If the changes affect how we process your data, we will notify you and ask for your consent if required by law.

Contact Information

For any questions or concerns about this Privacy Policy or how we handle your data, please contact us at [email protected].